Fairgrove is a family-run home-building business formed in 1995 by Steve and Christine Midgley and over the past two decades has grown into an award-winning regional developer with a reputation for quality and the highest level of customer service.
Building around 50 new properties each year within Derbyshire, Nottinghamshire, Leicestershire, East Staffordshire and South Yorkshire, we build not only complete new homes, ready to move into, but we are also a specialist in unique homes whereby we enable buyers to customise the internal layout and specification of their new home before it’s built.
At Fairgrove, we build to a very high level which we set as at least 10% above the NHBC national standards. The designs of our homes are constantly being updated to incorporate the latest designs and energy efficiency requirements.
As a family-run business, we pride ourselves on our customer service. Our Directors are actively involved in all aspects of the business and are keen to continually improve and learn from everyone who buys a Fairgrove home. Our small, dedicated team works hard to ensure we meet and exceed our customers’ varied requirements and energy-efficiency expectations.
Fairgrove Developments Limited are recruiting for a confident Customer care & Office Administrator.
Based in our Head Office in Kimberley, Nottingham you will manage customer enquiries by email, telephone & face to face. You will also be responsible for the management of the Customer care inbox to predetermined time frames. Reply appropriately to all enquiries & queries. You will have the use of a management system to nominate others to complete maintenance tasks and administer issues from their start to conclusion. You will also carry out property inspections and assist the Sales & General Office as required.
This is an extremely varied role and your contribution to improving our level of customer service will be appreciated.
You will need to have obtained 5 or more GCSE’s including English & Maths and you must have excellent written & oral communication skills and be able to work well, managing your own time effectively.
The closing date for applications is Friday 26th March 2021. Please click here to download a copy of the application form which must be fully completed in your own handwriting.
All application forms should be submitted, along with a CV, either by email to email@example.com or in writing to:
Fairgrove, Bridge House, Hardy Close, Kimberley, Nottinghamshire, NG16 2JW.
Please mark all envelopes as Private and Confidential.
For more details about careers in house building, please visit www.housebuildingcareers.org.uk.